FAQ’s about your holiday

The answers to your most frequent questions

What time can I check into my accommodation ?

You can check in from 4pm on the day of arrival.

What time do I need to leave on my final day ?

On the day of your departure we ask you to vacate your accommodation by 10am.

Can I book a specific chalet or mobile home ?

Yes, if you have a request please let us know upon reservation. All requests are subject to availability.

Can I take my pet on holiday with me ?

Family pets are welcome with a maximum of one dog or cat per booking (supplementary payment*). Some breeds of dog including those listed in the Dangerous Dog Act 1991 are not allowed. Pets must be kept on a lead at all times and their vaccinations must be up to date; please bring vaccination certificate.

Is there wifi ?

Yes, everywhere on the camp site, 30 minutes free wifi use per day (if you need more time we ask a supplementary fee)*

When & what entertainment can I expect on site ?

Le Moulin de Surier offers a range of family entertainment in July and August. During the day Kids and Teens clubs (4-11 years) (12-15 years), in the evening disco, karaoke, bingo and shows for all ages. Weekly theme nights for the whole family.

Am I allowed to barbecue ?

Yes, but because of the fire risk only on the on site barbecues.

Is the lake part of the camp site ?

Yes, it is our own lake. Use our water park (with floating slides and trampoline), canoes and pedalos as you wish, free of charge.

Can I fish in the lake ?

Yes, in the lake there are carp, perch.. A zone is reserved for fishing on the north side of the lake.

Do you provide for guests with accessibility needs ?

Chalet “Rêve” number 14 near the entrance is equipped for handicapped guests.

Is it possible to hire bed linen and towels ?

Yes, if you don’t want to bring them yourself we have a rental service *.

Is there a restaurant ?

It is possible to go for a meal (lunch, dinner) at ‘La Guingette’, our bar-restaurant by the lake. There is also a take-away service. The swimming pool bar is open all day for drinks, pancakes, ice creams…

Do you sell bread ?

In the morning a local baker delivers fresh bread, croissants and pastries at Le Moulin de Surier. Order the night before and collect at the swimming pool bar.

Is there a shop ?

More than just for the basics, our shop is a ‘mini market’ where you will find everything you normally need during your holiday : food, dairy products, cosmetics, post cards, charcoal. Also regional specialities : wine, duck, jam..

Is there a launderette ?

Washing machine and tumble dryer available. To use them, you can buy tokens at the swimming pool bar. *

* Please consult our price list